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Terms & Conditions

This site is maintained as a service to our customers. By using this site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site.

Agreement

This Term of Use agreement ("the "Agreement") specifies the Terms and Conditions for access to and use of https://www.scarprotocol.com (the "Site") and describes the terms and conditions applicable to your access of and use of the Site. This Agreement may be modified at any time by Scar Protocol. upon posting of the modified Agreement. Any such modifications shall be effective immediately. You can view the most recent version of these terms at any time at https://www.scarprotocol.com/terms-conditions. Each use by you shall constitute and be deemed your unconditional acceptance of this Agreement.

 

Privacy

Your visit to our site is also governed by our Privacy Policy which we hereby incorporated by reference. Please review our Privacy Policy at https://www.scarprotocol.com/privacy-policy.

Ownership

All content included on this Site is and shall continue to be the property of Scar Protocol or its content suppliers and is protected under applicable copyright, patent, trademark, and other intellectual property rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.

 

Intended Audience

This website is intended for adults only. This website is not intended for any children under the age of 13.

 

Site Use

Scar Protocol grants you a limited, revocable, nonexclusive license to use this site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. The use of this website is at the discretion of Scar Protocol and Scar Protocol may terminate your use of this website at any time.

 

Compliance with Laws

You agree to comply with all applicable laws regarding your use of the website. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

 

Indemnification

You agree to indemnify, defend and hold Scar Protocol and its partners, employees, and affiliates, harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

 

Disclaimer

THE INFORMATION ON THIS SITE IS FOR INFORMATIONAL PURPOSES ONLY AND IS PROVIDED ON AN "AS IS'' AND "AS AVAILABLE" BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. SCAR PROTOCOL DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.

Limitation of Liability

Under no circumstances will Scar Protocol be liable or responsible for any direct, indirect, incidental, consequential (including damages from loss of business, lost profits, litigation, or the like), special, exemplary, punitive, or other damages, under any legal theory, arising out of or in any way relating to the site, your site use, or the content, even if advised of the possibility of such damages. Your sole remedy for dissatisfaction with the site and/or content is to cease all of your site use. You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. if these laws apply to you, the exclusions or limitations in this agreement that directly conflict with such laws may not apply to you.

Use of Information

Scar Protocol reserves the right, and you authorize us, to use and assign all information regarding site uses by you and all information provided by you in any manner consistent with our Privacy Policy. This use may include the sale of the information provided for financial gain.  If you provide your email address or other contact information, you agree to allow Scar Protocol to use this information for financial gain, including but not limited to: sending advertisements, or selling this information. You may opt out of receiving commercial communications from Scar Protocol by unsubscribing. How to unsubscribe is included in the commercial communication. 

Applicable Law

You agree that the laws of the state of Washington, without regard to conflicts of laws provisions, will govern these Terms and Conditions of Use and any dispute that may arise between you and Scar Protocol or its affiliates.

Arbitration and Class Action Waiver

Please read this carefully, as it affects your legal rights.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Scar Protocol hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the Judicial Arbitration and Mediation Service’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “JAMS’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the JAMS’s Rules. The arbitration decision and award shall be written, final, and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND SCAR PROTOCOL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

 

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE JAMS WOULD. RATHER, YOU AND SCAR PROTOCOL ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND SCAR PROTOCOL AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

 

With respect to the costs of the arbitration, if you initiate arbitration against Scar Protocol, the only fee required to be paid by you is $250. The remaining arbitration fees will be paid by Scar Protocol, unless the claim is found to be frivolous. These fees do not include your attorney’s fees. 

 

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

 

Discovery of non-privileged information relevant to the dispute is allowed. The term relevant shall be interpreted narrowly to only include information that has direct relation to the dispute. 

 

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.

 

Severability

If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

Waiver

The failure of Scar Protocol to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by Scar Protocol must be in writing and signed by an authorized representative of Scar Protocol

Relationship of the Parties

Nothing contained in this Agreement or your use of the Site shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party. 

Entire Agreement

This Terms of Use constitutes the entire agreement between you and Scar Protocol and governs the terms and conditions of your use of the Site, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Scar Protocol with respect to this Site. Scar Protocol may revise its Terms and Conditions at any time by updating this Agreement and posting it on the Site. Accordingly, you should visit the Site and review the Terms and Conditions periodically to determine if any changes have been made. Your continued use of this website after any changes have been made to the Terms and Conditions signifies and confirms your acceptance of any such changes or amendments.

 

Contact Information

  • Contact us at contactus@scarprotocol.com
  • 600 Broadway, Suite 320C, Seattle, WA 98122
  • Or call at +1 (425) 864 3777

Have you got any questions?

Everything people want to know before committing to a year of care.

  • Can Scar Protocol completely remove a scar?

    No topical product can guarantee complete scar removal. A cream for scar removal may help improve the appearance or texture of a healed scar, but scars are a natural part of the healing process and can remain visible.

  • What should I look for in the best scar removal cream?

    There is no single the best scar removal cream for every type of scar. The appropriate product and routine can depend on the scar's age, location, texture, and stage of healing. Scar Protocol uses a five-phase approach to provide care as the scar changes over time.

  • What is the best scar treatment cream for surgical scars?

    The best scar treatment cream depends on the individual scar and where it is in the healing process. Scar Protocol is designed to provide phase-specific care rather than using the same product throughout recovery.

  • What is the best scar treatment for an existing scar?

    The best scar treatment depends on factors such as the scar's age, thickness, texture, color, and location. Existing scars may require a different routine from recently healed surgical incisions, which is why Scar Protocol includes a dedicated phase for mature scars.

  • What is the best cream for scars on the face?

    When choosing the best cream for scars on face, consider the type of scar, how long it has been healed, and your skin's sensitivity. Facial skin may require a different approach from scars on other areas of the body, and topical care should only be used on fully healed skin.

View all FAQs →
Scar Protocol

Created by Dr. Javad Sajan, MD, board-certified plastic surgeon and founder of Allure Esthetic. Built from years of guiding patients through postoperative recovery.

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contactus@scarprotocol.com +1 (425) 864 3777

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